Firstenergy Solutions Reviews and Complaints All Reviews
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Comment by Kate59 |
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User comment:
Never signed a contract with First Energy, but apparently I was sent a notice on my bill (fine print) which told me that I could opt out by a specific date. Did not read/see. Then I recently switched to another energy company for lower rates and received a 50 dollar cancellation fee for a contract never signed. Rip off. I talked to one woman on the phone and was told I was "assigned" the company by a government aggregation. She was helpful and apologetic but could not resolve my problem. I was connected to another person and was told it was not possible to remove the charge. I told him I would NEVER go back to first energy and was NOT going to pay the bill and that I would be writing a letter to Better Business. This is totally unacceptable. What a scam!!
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